About us
The people behind New England Basement Pros
New England Basement Pros is owned and operated by Paul Leary. Paul spent 27 years working in the trades, and for the last 15-plus years he has helped New England home-service contractors get found by the homeowners who need them.
This is a referral service, not a basement contractor. We don't own excavators, pumps or injection rigs, nobody here digs, drains or patches anything, and we never quote a job. Whatever you agree to, the price, the schedule and the warranty, is settled between you and the contractor.
What happens to your request
No basement contractors are participating yet, so each request comes to us. We review it and reply by the next business day. For now we can't promise to introduce you to a contractor in your town. If water is near your electrical panel, outlets or appliances, stay out of the basement and call your electric company or 911. If you smell gas, leave the house and call 911 from outside.
We send a request to one company at most. If your area is later handed to a different company, your earlier request stays where it was unless you tell us you want it passed on.
What a contractor has to show us
Before a contractor can receive a request from New England Basement Pros:
- we look up its Massachusetts Home Improvement Contractor registration for work in Massachusetts;
- we look up the construction supervisor license of whoever oversees structural work there;
- we see a current certificate of liability insurance;
- if it has employees, we see proof of workers' compensation coverage.
New Hampshire does not license home improvement contractors; its Attorney General says "contractors do not need to be licensed" (NH Attorney General), so for New Hampshire work our screening rests on the insurance and workers' compensation checks.
Every participating company also agrees in writing to the towns it covers, the jobs it takes and how fast it will respond. A company that stops meeting those terms comes off the area.
You can run the Massachusetts checks yourself: registration on the state's HIC contractor search, and construction supervisor licenses on its license verification site.
Only one company per area
No area has more than one participating company. Participating companies may pay New England Basement Pros for marketing. That has no effect on the checks above, and homeowners never pay anything to use the service.
Something not right?
If a referral went badly, or you spot something on this site that's out of date, call (978) 800-2819.